Shipping Policy

Thank you for shopping with petox.store. We are committed to delivering your order in a timely and reliable manner.

1. Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not processed or shipped on weekends or public holidays.

  • In case of high order volume, processing may be slightly delayed.

2. Shipping Time

  • Estimated delivery time for orders within the United States is 7–15 business days.

  • Delivery times may vary depending on location, logistics, and external factors.

3. Shipping Charges

  • We offer Free Shipping on most orders.

  • Any shipping charges (if applicable) will be clearly displayed at checkout.

4. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

  • Tracking updates may take a few days to reflect.

5. Delays & External Factors

  • We are not responsible for shipping delays caused by:

    • Customs clearance

    • Carrier delays

    • Natural events or unforeseen circumstances

We will always do our best to keep you informed.

6. Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers.

7. Lost or Stolen Packages

  • If your package is marked as delivered but not received, please contact the shipping carrier first.

  • We are not liable for lost or stolen packages confirmed as delivered.

8. Order Cancellation

  • Orders can only be canceled before they are processed or shipped.

  • Once shipped, orders cannot be canceled.

9. Contact Us

If you have any questions about your shipment, please contact us:
Email: yk927854@gmail.com

Thank you for choosing petox.store